Master Of Business Administration

Sr. Sales Marketing Officer

Responsibilities: • Achievement of sales target/KPIs for assigned areas. • Planning, Execution and Forecasting for business growth. • Effectively manage distributor / customers and their operations. • Maintaining a co-relation among high retention areas, balanced supplies and Gross rates. • Weekly market visits for vigilance on rates, availability, un-interrupted supplies and consistent quality. • Sales data reports (Dealer Wise / Area wise). • Stock distribution management. • To promote brand awareness through market campaigns Market Exposure: • Sargodha • Khushab • Jhang • Chiniot • Toba Tek Singh • Narowal • Sialkot • Gujranwala • Gujrat • Hafizabad • Mandi Bahauddin Achievements • Played a pivotal role to increase the contribution of Local Sales to 38% in the company's North sales volumes. • Developed and retained a well-knit distribution network to ensure timely supplies and availability of cement throughout the served segments.

Customer Service Representative

Responsibilities • To provide excellent customer services while in contact with customers over the telephone in accordance to the defined SOPs. • To achieve assigned quantitative targets effectively as per predefined parameters. • To remain updated on all current policies, procedures, promotions, products, and value added services offered by the company by attending shift meetings and refresher sessions. • Manage customer queries and promotional activities. • Generated sales lead to develops new inducted customers. Achievements • Awarded employee of the month twice a year. • Developed customer feedback platform which reduces complaints que.

Highest Sales

• Played a pivotal role to increase the contribution of Local Sales to 38% in the company\'s North sales volumes. • Developed and retained a well-knit distribution network to ensure timely supplies and availability of cement throughout the served segments.