Master of Business Administration

Bachelor of Business Administration (Hons.)

Manager Financial Services

• Formulate sale plan to achieve desired results.
• Make hiring and educate them properly.
• Identify potential clients and pitch them about plans.
• Make market analysis and place our products accordingly.
• Educate team about selling plans according to SECP rules and regulations.

Relationship Officer

▪ Analyze and evaluate the proper needs of customer by providing best financial solution.
▪ Keep abreast of market competitor for their policies and offers.
▪ Ensure to maintain accuracy and truthfulness according to bank code of conducts while processing loans , cards and accounts. ▪ Formulate sales plan to achieve the maximum output in term of revenue.
▪ Adhere to bank guidelines in compliance and risk policies in order to deliver the best suitable results.
▪ Account opening, issuing checque book and Atm card with getting the manager checque acknowledgement.

Relationship Officer

▪ To cross-sell personal finance products to specific target market.
▪ Maximize sales target by acquiring references from existing and prospective clients.
▪ Ensuring “Know Your Customer” strategy as per banks procedures and guidelines.
▪ Verification of potential customers’ credentials to meet the criteria outlined by bank.
▪ Pursue “Performance Targets” according to Performance Assessment plan.
▪ Awareness of all policies and procedures issued in relation to Sharia principles.

Relationship Officer

▪ Sales targets achievement.
▪ Identify & pursue new potential clients.
▪ Make cold-calls to a selected pool of people.
▪ Keeping an eye on current Market trends.
▪ Identification and analysis of client’s needs to provide the best-possible service.
▪ Cross-selling a number of bank products suited to the client’s requirements.
▪ Proactive and professional correspondence regarding customer’s queries & questions.

Personal Banking Advisor

▪ Soliciting fresh customers utilizing Bank’s sale process, policy and strategy.
▪ Meeting assigned sales targets.
▪ Engaged in highest level of customer service & responsiveness to Commercial Banking Customers.
▪ Liaison with current and prospective clients to provide banking advice, educate them on the bank’s services and products which may meet their specific banking needs.
▪ Strict adherence to KYC/AML, Account Opening Policy / Procedure / SBP Policies / Circulars / Foreign Exchange Manual.
▪ Actively managed a Portfolio of Rs. 400 Million.
▪ Preparation of daily & monthly reports pertaining to Liabilities.
▪ Worked as a backup from time to time for Operations department.

General Banking Advisor

▪ Issuance of Pay Orders & Demand Drafts.
▪ Proactive Claims Settlements.
▪ Clearance of Demand Drafts and Pay Orders.
▪ Issuance of Cheque Books.
▪ Issuance of ATM Cards.

Operation Control Officer

▪ Daily preparation of OCO.
▪ Preparation of WHT report.
▪ Responsible for handling all Customer queries & complaints.
▪ Preparation of 10th, 20th and 30th reports.
▪ Preparation of Balance Book for Cash.

Customer Service Officer

▪ Deposit and Withdrawal of Cash (Local and Foreign Currency).
▪ Transfer of Funds.
▪ Receipts of Cheque for Clearing.
▪ Issuance of Pay Order, Demand Draft and Telegraphic Transfer.
▪ Preparation of Balance Book for Cash.
▪ ATM Balancing.

MCB Bank - Best Performer in Investment Services

MCB Bank - Won Cash Award for “Best Team for Service Quality”

MCB Bank - Actively participated in “Credit Card Campaign” and issued 24 within a week

MCB Bank - Best Performance in Investment Services

MCB Bank - \

MCB Bank - Bank Assurance Sale of 3.5Mn

MCB Bank - JS Fund, Engro-Rupia Certificate, DCF, IFL and Azam Certificate