About Muddassir Shafique

  • Academic Level Master’s Degree
  • Industry IT / TelecomEducation / Training / Consulting FirmsProject Management
  • Area of Expertise / Field Marketing & SalesInformation TechnologyProject Management (PMP)
  • Experience 12 15 Years
  • Age 38 - 42 Years
  • Gender Male
  • Father Name Shafiq-ur-Rehman
  • Address House NO. 186, Street B-2, Doctor's Town, 0-9, PWD
  • City Islamabad
  • Secondary Contact Number +923009317327
  • Presently in Pakistan Yes
  • Only For Ex-ServiceMan

  • Served any FF / Govt / Related Organization after Retirement Yes
  • Viewed 151

About me

A techno – commercial personnel with experience of 12+ years in IT/Telecom sector. I worked with the leading ISP’s / telco of Pakistan. My expertise is in core IT and corporate / enterprise solution along with pre and post sales. As a team, we achieved our milestones on time. My major clients includes All government and private sector organizations

Key areas of my working includes:
. Telecommunication Service Operation & Management.
. Image building and Crisis Management
. Team Building, Leadership, Management and Coordination
. Vendor Management and Product Initiator
. Teaching and Research

Education

  • 2007
    Quaid-i-Azam University, Islamabad

    MSc (IT)

  • 2003
    Shah Abdul Latif University, Khair Pur

    BCS - 3 years

Experience

  • 2018 - Present
    Globex International Group

    Head of Business Development and Operations

    Achievements
    • Developed Channels for Lead generations at NY, USA and Ottawa, Canada.
    • Registered Unicres Private Limited as Business Development Service Providers (BDSPs) of USAID Small and Medium Enterprise Activity (SMEA) Project (Chemonics) to empower nationwide SMEs across Pakistan
    • Registered Unicres Private Limited as Fellow Member of DICE Analytics supported by British Council.
    • Developed processes and procedures to ensure all systems and services are documented properly.
    • Started an IT awareness program by participating in seminars at public / private sector universities. we have conducted these sessions at:
    o Institute of IT, Quaid-i-Azam University – Islamabad
    o Arid Agriculture University
    o Preston University, Islamabad
    o SOS Children Village, Islamabad Chapter
    • Developed business plans and strategies to expand the operations of Globex International Group nationwide / International.
    Responsibilities
    • Heading business development and operations teams.
    • Responsible to submit responses in term of Technical / Financial Proposal at government / private tenders.
    • Responsible to manage the portfolio of more than 500 Million PKR in multiple projects related to Construction, ICT Services, Real estate Marketing and Trading.
    • Managing team of 30 personals across Pakistan and 10 personals for Business Development in UK, Canada and US.
    • Responsible to enhance and ensure the capability of Globex International services on provisioning multiple customized solution to large corporations and high profile clients including government and MNC’s across country.
    • Providing project based consultancies to multiple government and private organizations in digitization.

  • 2015 - 2018
    Pakistan International Airlines

    Manager - IT Digital Services and B2B

    Achievements
    New Islamabad Airport – Complete coordination with CAA Pakistan as member of project committee from IT Department of PIA. Completed IT deployments within 1 year timeline.
    DR Site – Successfully Deployed DR site of 15 servers (Linux, Windows, Solaris, etc) as PIA replica at NTC data center with active –active formation..

    MPLS (Layer-3) Connectivity – Introduced and deployed MPLS – L3 connectivity in PIAC nationwide IT infrastructure.

    Analytical Reports – Prepared complete summarized reports on Sabre and SITA services acquired by PIAC since 1999. The report includes all technical and financial details of these services.

    Cloud Based PIA Call Center -. Designed/Finalized the RFP and performed technical evaluations of participants. We saved the cost up to USD 30,000 / month. (USD 0.36 Million / year)
    Responsibilities
    • Development of new strategies for betterment of PIA operations with integrating advance technologies.
    • Worked closely with Top Management to identify challenges, suggest & implement innovative solutions by Reducing Costs, Reshaping Operational Performance and Aligning with “Business Goals”.
    • Initiated and implemented Information Security within PIAC infrastructure using Open Source platforms including Red Hat Enterprise, Ubuntu, etc
    • Direct interaction with international and national vendors.
    • Member of PIA Core Network and IT – Planning teams.
    • Responsible for daily operational tasks including Network issues, etc.
    • Responsible to implement the vision of Chief Information Officer, PIAC practically.
    • Team member for deployment of PIAC, ERP Solutions at PIAC and responsible for its network establishment.
    • Official trainer for technical and soft skills at PIA training center Karachi and Islamabad.

  • 2014 - 2015
    China Mobile Pakistan - ZONG

    Manager - Enterprise Solutions

    Achievements
    Higher Education Commission – Initiated and won the HEC 100K dongles project in continuation of Prime Minister Laptop Scheme worth 209 Million PKR. The project delivery was completed within 6 months.
    National Highway Authority – Deployed APN based nationwide solution on 4G connectivity. The solution was designed to fulfill the needs of their centralized Attendance software and financial application for toll collection.
    Responsibilities
    • Introduced CMPAK- ZONG in Data Market and make it able to open new ventures in terms of Data services.
    • Senior Member and Decision maker of strategy and advisory committee for evaluation and finalization of proposed Data Products designed for Corporate Clients.
    • Designed strategies based on Solution and Sales to achieve the assigned targets.
    Meet/exceed budgets for revenue and profitability targets on assigned portfolio of relationships.
    • Responsible to design massive projects w.r.t OFC (FTTH, Metro, Long Haul), Data (L2/ L3, DF solutions), Internet Connectivity’s (up till STM), Wireless (DRS, WIMAX, VSAT, Wi-Fi), GSM (2G, 3G, 4G)
    • Responsible to design, sell and maintain customize data solutions for customers based on requirements.
    • Training & development of the team.
    • Designed solutions, Prepared proposals based on financial analysis, business/industry analysis and monitor quality of portfolio on proactive basis.

  • 2012 - 2014
    Pakistan Telecommunication Company Limited

    Manager - Corporate Solutions

    Achievements
    Elections 2013 -As Project Lead, connected 513 sites for internet using DSL, OFC, VSAT and MPLS based services for DC / RO Offices of ECP across Pakistan. The duration of this project was 3 months and worth PKR. 40 Million. It includes coordination among multiple vendors and higher and middle level officials of ECP Pakistan

    (DGs, Directors, DCO’s,), Ministry of IT (Secretary IT, Members and DGs), Country head and Project heads of UNDP as donor and facilitator of the project.
    AIOU – Launched “Taleemi Cloud services” for AIOU users across Pakistan, including 1.3 Million students, 70K Teachers. It includes, EVO 3.1 Mbps as Internet Connectivity medium with customized Cloud based services.

    MH & MP – Designed and proposed nationwide solution of Internet and Data Connectivity along with Speed Section Control at Motorway Pakistan.

    UNICEF – Activated Toll Free no along with Call Center Solution for UNICEF campaign called Healthy Child of Pakistan.
    Responsibilities
    • Responsible for 6 personal team at North Region.
    • Direct coordination with higher officials including GMs, EVPs and SEVPs for updates and fault resolutions.
    • Attended and participated at high level meeting at PTCL and its customers.
    • Identification of business opportunities in potential and successfully conclude deals.
    • Responsible to submit BOMs with on CAPEX and OPEX (Bill of Materials) and BOQ’s (Bill of Quantities) to higher management for approvals in terms of network extensions and customize solutions.
    • Responsible to design massive projects w.r.t OFC (FTTH, FTTX, GPON, Metro, Long Haul), Copper (DXX, DSL, DS3), Data (MPLS L2/ L3, DF solutions), PIE Connectivity’s (Internet- up till STM), TDM (SDH, DWDM), Wireless (DRS, WIMAX, VSAT, Wi-Fi, i-Direct).
    • Maintained complete ownership of proposed solution till its successful implementation and provide guidance to relevant departments in case of any issue.
    • Ensured the smooth operations of services at customer end.

  • 2010 - 2012
    Multinet Pakistan Private Limited

    Assistant Manager - North

    Business Development
    • Introduced Multinet Services at Islamabad / Rawalpindi and took the revenue up to 5 Million per month from Internet and Data Connectivity along with 2 team members.
    • Designed detailed technical solutions and sold services to PRAL, MGCL, Shifa International Hospitals, Care International Pakistan for Internet and MPLS Layer 3 services.
    Technical Department
    • Assist seniors and helped siblings in functions including technical designing and operations of implemented PON and active networks.
    • Designed technical solutions for interconnectivity of multiple customers across Pakistan in terms of smart building and city connectivity’s.
    • Configuration and troubleshooting of GPON OLT (Raise-Com) (5504) using CLI and configuration and troubleshooting of ONUs of GPON using CLI and N-View.
    • Handled Open Source Servers (Linux- Fedora, Red Hat) and Windows 2010 Enterprise Server for smooth ISP operations.
    • Configuration and trouble shooting of Core Routers as Cisco 7 series, 3600, 2900, ME 3400, etc.
    • Actively manage and participate during faced unforeseen occurred as unexpected fiber cuts and their restoration
    • Maintain, use and monitor activities including active Ethernet and Core operations available for better operations.
    • Official trainer for technical in house trainings for beginners, level 1 and level 2 trainings in terms of Active and Passive Networks.

  • 2007 - 2010
    Nayatel Private Limited

    Operations Engineer

    • Fiber Network Planning based on BPON and GPON standards.
    • Designed splice plans, patching plans and maintaining fiber information, Dark Fiber records and modifying plans for network expansions.
    • Conducting OSP survey to keep record of all OSP units (route, Pits, Cabinets etc.) in the Arc GIS software including updating and modification of OSP AutoCAD drawings.
    • Official trainer for technical in house trainings for beginners, level 1 trainings in terms of Active and Passive Networks.
    • ALCATEL HONT configurations, using WEB based Access Manager (WAM) and their physical trouble shooting.
    • Worked on Cisco routers 7301, 7206 to monitor and troubleshoot customer’s connectivity status.
    • Managed Core Routers (Cisco routers 7301, 7206) based on MPLS L2/ L3 Connectivity using BGP, OSPF, IS-IS and MPLS based services.
    • Configured and Monitored.
    • Configure and Managed Cisco Firewalls to implement security policies for in-house and out bond customers.
    • Responsible to manage SATA operations of almost 500 nodes including VPN, DNS, DHCP, Active Directory, IIS services using Windows (windows XP, windows 2003, 2008 Server) and Open Source (Red Hat, Ubunto, Debain, Cent OS, Fedora, etc).
    • Configured and Manage VM Ware services to manage Open source and Windows platforms on parallel basis.

Honors & awards

  • 2017

    Best performance award

    For successful deployment of ERP Solution in PIA as Core Team Member.

  • 2015

    Best performance Award

    For winning “HEC – Prime Minister Laptop Scheme” with 100,000 Internet dongles at PKR. 209 Million From CMPAK – ZONG.

  • 2013

    Best performance Award

    For being “Top Performer” for 2013 across Pakistan with PKR. 78 Million.

  • 2011

    Best performance Award

    For deployment of FTTH Network for Multinet Islamabad and sold their services across Twin Cities

  • 2009

    Best performance Award

    For restoration of FTTH Network at Nayatel Islamabad.

Skills