MBA

Regional Operations Officer

 Currently working as “Regional Operations Officer – CMS Filed Operations (Qassim & Hail Regions)”
 Providing ATM Replenishment & CIT Services to major Banks in KSA such as AL Rajhi Bank, Saudi Hollande Bank, Riyadh Bank & SAMBA Bank.
 Responsible and handling all operation activities of Qassim & Hail regions (Buraydah, Al Ra\’s & Hail stations) in a very professional way.
 Coordinating with Customer (Bank), Bank Branches & Retail customers for operation related query of Qassim & Hail Regions
 Coordinating with Concern department to resolve all issues related operation in Qassim & Hail Regions
 Be part of project team and preparation of taking over / start new business and its implementation subsequently in Qassim & Hail Regions
 Monitoring and assisting project team for smoothly taking over / start new business in Qassim & Hail Regions
 Start ATM Operations (New Business) in Qassim &Hail Regions (Buraydah station, AlRass station & Hail station)
 Start CIT operations (New Business) in Qassim &Hail Regions (Buraydah station, AlRass station & Hail station)
 Start CIT operations (New Business) in Riyadh region

 Start Retail operations (New Business) in Qassim &Hail Regions (Buraydah station & AlRass station)
 Start BCDM Machines operations (New Business) in Qassim &Hail Regions (Buraydah station & AlRass station)
 Start ATM operations (New Business) in Rafha station
 Be part of team in operational planning and implementation
 Maintain service date for further reporting and invoices
 Assist field team in trouble shooting several issues related to ATM & CIT operation in Qassim &Hail Regions (Buraydah station, AlRass station & Hail station)
 Coordinate with bank and customers to complete and run smooth operation in Qassim & Hail Regions (Buraydah, Al Rass & Hail stations)
 Responsible for store activity and to ensure that enough stock is available to run smooth operation of Qassim & Hail Regions
 Responsible for planning and ensure that stock is requested on time for timely provision
 Responsible for all employees Attendance, annual leave planning and deployment in Qassim & Hail Regions
 Coordinate with Bank, CMC, and customers for smoothly operation in Qassim & Hail Regions (Buraydah, Al Rass & Hail stations)
 Responsible for troubleshoot all issues of employees related to operation, Salary & HR

shift Incharge / Teller

 Cash Services providing to Major Banks in UAE Such as Mashreq, ENBD, DIB, SIB, FGB, UNB, Citi bank, CBI, ADIB, NBQ, RAK, Doha bank, Bank of Sharjah.
 Excellent command over CMC operations

 ATM & CDM Reconciliation reports. CDM Cheques clearing reports & sorting of Cheques like non-account, PDC, Presentation of Cheques on due dates, other Banks cheques etc.
 Corporate customers cash collection reports of KFC (Americana Group) Du, Al Futtaim, Joyalukas, Landmark, Police Departments, Kaya Clinic, ACE, Ikea, Azadea Group etc
 Customer Correspondence via different ways such as e-mails, phone calls & meetings.
 Maintaining of General ledgers of various customers
 Expertise in Company Software “Track & Trace” Like SAP Application making customer reports, cheque reports etc
 Providing exchange cash to various customers like Golform, Ikea, Ace, Carrefour etc
 Expert in Microsoft Excel making reporting format as per customer requirement.
 Staff duty roasters, job briefing & payroll records.
 Monthly invoicing details summary sheet for each customer
 Planning of staff vocation as per business requirement.
 Training staff multi skills & make the productive & fruitful for business.
 User of cash counting machines like BPS, Cobra, DeLauro, Talaris etc
 Cash bundling & packing as per Central Bank law & standard.

Sales & Marketing Territory officer

 Responsible for end to end sales operation of Lahore & Sahiwal Regions
 Introduce new customers to the company to increase the business
 Detailed study of ’demand and supply’ of the current market and develop sales strategies accordingly
 Coordinating with all concern for smooth deliveries of product / services in order to maintain quality of work
 Maintain records of day to day activities
 Supervising sales agents (Dealers).